Saved Again!!

Both my sons own BMW’s a 1 Series 118d and a 3 series 320s both have had work carried out by Graham Martin to excellent standards in the past and far far cheaper than the main dealers. I think that’s a given taking into account all previous posts. Its the quality of the service from start to finish that really shines out, from the friendliest of greetings from Yvette on reception to all the technicians. I recently had a really bad experience with the 1 series rear wheel bearing, Graham couldn’t fit me in and my son was going on holiday the next day, I unfortunately took it to another local garage who claimed on their website to be a BMW ‘Specialist’, three days later the car was returned (my son had to borrow my car to go on holiday), after two days the rear wishbone bolt dropped out with near catastrophic effect.. Graham Martin inspected the car and diagnosed the problem even taking photographs of the stripped out bolthole and the incorrectly fitted wishbone arm, needless to say the car was returned for them to fix, but I would just like to thank Graham and his team for their help and support in dealing with the incompetent garage who at fist claimed no responsibility. Once again thank you Graham Martin.

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